As a Pest Control Company, we only take payment once we have successfully completed a treatment.
Should a client not be happy we will always endeavour to address any concerns, including second or third visits to fix the pest control issue at hand.
Refunds will be offered if any goods and services do not comply with The Consumer Rights Act 2015.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact us on 0117 9812929 or via their website